Axtru Clothing Terms and Conditions

Last Updated: February 29, 2024

1. Introduction

Welcome to Axtru Clothing! By accessing our website or using our services, you agree to comply with the terms outlined in this agreement. Please read these terms carefully.

2. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and accepted these terms. If you do not agree with any part of these terms, please refrain from using our platform.

3. User Conduct

You must use our services in a lawful manner.
You shall not engage in any activity that disrupts or harms our website, other users, or our business.

4. Intellectual Property

All content on our website, including logos, designs, and product images, is protected by intellectual property laws.
You may not reproduce, distribute, or modify any content without our explicit consent.

5. Privacy

Our privacy policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.

6. Orders and Payments

When placing an order, you agree to provide accurate and complete information.
Payment processing is secure, and we do not store your payment details.

7. Shipping and Returns

Shipping details are provided during checkout.
Returns and exchanges are subject to our Return and Refund Policy.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

Return and Refund Policy

Axtru Clothing Return and Refund Policy

Last Updated: February 29, 2024

1. Returns and Refunds

1.1. Eligibility:

We accept returns within 30 days from the date of delivery.
To be eligible for a return, the item must be unused, unwashed, and in its original packaging.

1.2. Refunds:

We offer refunds in the form of the original payment method (credit card, debit card, or replacement).
Shipping charges are non-refundable unless the return is due to our error.

1.3. Return Process:

Contact our customer support team at support@axtru.com to initiate a return.
You will receive instructions on returning the item.

1.4. Condition of Returned Items:

Returned items must be in their original condition, with all tags attached.
We reserve the right to refuse returns if the item shows signs of wear or damage.

2. Exchanges

2.1. Size Exchanges:

If you need a different size, contact us within 30 days of delivery.
We will provide instructions for exchanging the item.

2.2. Defective or Damaged Items:

If you receive a defective or damaged item, please notify us immediately.
We will arrange for a replacement or refund.

3. Non-Returnable Items

The following items are non-returnable:

Gift cards
Intimate apparel (underwear, swimwear, etc.)
Custom-made or personalized items

Terms and Conditions